While customer service budgets appear to be increasing, doing right by your customers doesn’t necessarily mean throwing a bunch of money at it.
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While showing your appreciation for your customers should be a year-round activity, the holidays are a particularly good time to express gratitude to those who support your company.
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Have you recently let your customers know how much you appreciate their loyalty? If now seems like a good time to reach out with a note of appreciation, keep these tips in mind.
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Aside from new customer acquisition, repeat sales are the “holy grail” of all company sales departments. Having customers come back again and again for your products or services should be at the very peak of your team’s sales objectives.
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